POLICIES & WARRANTY

 

Altis Powersports Warranty Coverage for 

bikes purchased after 09/03/2025:

Altis Powersports Warranty Coverage

1. 30-Day Warranty – Workmanship & Operational Issues
   Covers defects in workmanship and operational issues effective from the date of delivery of the unit.
2. 30-Day Warranty – Parts & OEM Accessories
   Covers all standard parts and OEM accessories included with the unit.
3. 365-Day Warranty – Power System Components
   Covers the following components for 1 year (365 days) from delivery. These parts must be returned to Altis Powersports for evaluation:

• • Battery
  • Controller
  • Motor

1. 90-Day Warranty – Display

• • Covers the display for 3 months (90 days) from delivery.
  • The display must be returned to Altis Powersports for evaluation.

1. 30-Day Warranty – All Other Parts

• • Any other covered components not listed above fall under a 30-day warranty.

Warranty Exclusions

This Limited Warranty does not cover the following:

• Normal wear items: brake components, seals, bearings, chains, suspension parts, tires, rims, grips, and handlebars.
• Misuse, abuse, or accidents: including collisions, neglect, or improper operation.
• Alterations or unauthorized modifications: including tampering with factory wiring, installation of non-genuine parts, or racing/competition use.
• Improper handling or storage: including incorrect charging, discharging, or storage of the unit.

Warranty Claim Process

• Submit warranty claim to your original authorized dealer.
• For approved claims, defective components must be returned to Altis Powersports for technical evaluation before a replacement is issued.
• Proof of purchase (receipt from Altis Powersports Inc. or an authorized dealer) is required to process all warranty claims.

Warranty Timeframe Exception

• The only exception to the stated warranty timeframes is if the required replacement part is temporarily out of stock.
• As long as the claim was submitted within the valid warranty timeframe, Altis Powersports will honor the claim and provide a replacement once the part becomes available.

Additional Terms

• This warranty is non-transferable and valid only for the original purchaser.
• Altis Powersports Inc. reserves the right to determine, after inspection, whether a component is covered under warranty.

 

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Altis Powersports Warranty Coverage for 

bikes purchased before 09/03/2025:

1. 30-Day Warranty on Workmanship Defects and Operational Issues Altis Powersports Inc. provides a 30-day warranty, effective from the date of delivery, covering any defects in workmanship and operational issues with the unit.
2. 30-Day Warranty on Parts and OEM Accessories Altis Powersports Inc. offers a 30-day warranty, effective from the date of delivery, for all parts and OEM accessories included with the unit.
3. 365-Day Warranty for Power System Components Altis Powersports Inc. offers a 365-day warranty, effective from the date of delivery, on key power system components, including the motor, controller, and battery.

Warranty Exclusions

The Limited Warranty does not cover:

• Normal Wear Components: This includes, but is not limited to, brake components, seals, bearings, chains, suspension components, tires, rims, grips, and handlebars.
• Misuse or Abuse of the Product: This includes any damage caused by accidents, collisions, or general neglect.
• Alterations and Unauthorized Modifications: Any modifications to the factory wiring, installation of non-genuine Altis parts, or use of the product in racing or competition will void this Limited Warranty.
• Improper Handling and Storage: Misuse in charging, discharging, or improperly storing the unit will also void this Limited Warranty.

Additional Terms:

• This Limited Warranty is non-transferable and is only valid for the original purchaser.
• Proof of purchase, such as the original receipt from Altis Powersports Inc. or an authorized Altis Powersports Inc. dealer, is required to claim the warranty.

E Ride PRO Warranty Coverage:

E Ride Pro Inc. (“Company”) is pleased to offer a limited one-year or 1,000 miles (whichever comes first) warranty on all new electric off-road motorcycles (“Product”) sold by our authorized dealers or directly through our official website. This warranty is valid from the date of purchase by the original owner and is non-transferable.

What is Covered:

The Company will, at its discretion, repair or replace any components of the Product that are found to be defective in materials or workmanship during the warranty period. This includes but is not limited to the frame, motor, battery, and other major components. The Company will provide these repair or replacement services free of charge.

Exclusions:

• Normal Wear and Tear: This warranty does not cover normal wear and tear or damage resulting from accidents, misuse, neglect, improper maintenance, or unauthorized modifications.
• Batteries: The warranty for the battery is subject to a gradual capacity reduction, which is considered normal, and it is not covered unless the capacity drops below 70% of its original capacity within the warranty period.
• Consumables: Items that are expected to wear out over time, such as tires, brake pads, and suspension components, are not covered under this warranty.
• Third-Party Accessories: Any third-party accessories or components not supplied by the Company are not covered by this warranty.
• Modifications: Any modifications made to the electrical system will void the warranty.  The use of aftermarket controllers, throttles, motors, batteries, etc. are not approved at this time.  E Ride Pro does not generally authorize customers to do electrical work on our bikes, except on a case-by-case basis, after they have been vetted and approved by E Ride Pro's tech department.  Having the bike stripped and powder coated voids the warranty.

Electro & Company Warranty Coverage:

Electro & Company eMoto & Minibikes include a 30-day limited warranty against defects, a 6-month limited warranty on powertrain parts and for the first year a 30% discount on powertrain parts.

Items covered under powertrain limited warranty: Motor, Controller, Display & Battery.

Excluded Wear and Tear Items:

• Tires, Tubes, Brake Pads, Brake Rotors, Chains, Sprockets.
• Water, accident or crash damages are NOT covered under warranty.
• Any damage resulting from the use of non E&C parts is NOT covered under warranty.
• Abuse or Misuse of the product voids warranty.

The failure mode will be determined by REV Rides or E&C staff who are experts in the field of powersports product development, operation and service. Warranty is non-transferable.

RAWRR Inc. Warranty Coverage:

• Rawrr Inc. offers a *30-day warranty on workmanship defects and operational issues for the unit.
• Rawrr Inc. offers a *30-day warranty on all parts and OEM accessories.
• Rawrr Inc. offers a *365-day warranty for the bike power system (motor, controller, and battery)

*From the date of the unit or product delivery.

Warranty Exclusions:

Rawrr Inc. excludes normal wear components (such as brake components, seals, bearings, chains, and suspension components, tires, rims, grips, handlebars, as well as exclusions for misuse of product, or failure caused by damages due to accident, collisions, or general neglect. Misuse may include altering any factory wiring or installing any non-genuine RAWRR parts, as well as any racing or competition use.  Any misuse in charging, discharging, or improperly storing the unit will also void this limited warranty.  Limited warranties are non-transferable, and you must have an original receipt (proof of purchase) from Rawrr Inc or a Rawrr Inc. authorized dealer.

S-Moto Corp. Warranty Coverage:

S-Moto Corp. (“SRPNT”) offers a limited one-year warranty on all new electric off-road motorcycles (“Product”) sold by our authorized dealers. This warranty is valid from the date of purchase by the original owner and is non-transferable.

What is Covered:

SRPNT will, repair or replace any components of the Product that are found to be defective in materials or workmanship during the warranty period. This includes but is not limited to the frame, motor, battery, and other major components. The Company will provide these repair or replacement services free of charge.

Exclusions:

• Normal Wear and Tear: This warranty does not cover normal wear and tear or damage resulting from accidents, misuse, neglect, improper maintenance, or unauthorized modifications.
• Batteries: The warranty for the battery is subject to a gradual capacity reduction, which is considered normal, and it is not covered unless the capacity drops below 70% of its original capacity within the warranty period.
• Consumables: Items that are expected to wear out over time, such as tires, brake pads, and suspension components, are not covered under this warranty.
• Third-Party Accessories: Any third-party accessories or components not supplied by the Company are not covered by this warranty.

STOMP Warranty Coverage:

Stomp Distribution Ltd extends the following parts-only warranty, commencing from the original retail purchase date. Given that the bike/quad is delivered in a crate, it is imperative to have the bike/quad PDI’d by a qualified motorcycle mechanic. Failure to adhere to this prerequisite will result in the nullification of the warranty associated with the bike. To initiate the warranty claim, a copy of the bike's Pre-Delivery Inspection (PDI) must be provided.

For eligibility under the warranty, it is mandatory to register the PDI (Pre-Delivery Inspection) of the bikes with Stomp Distribution. Registration can be completed through the following form found here. Additionally, you can access the Stomp EBOX user manual, inclusive of a PDI guide, here.

Stomp Distribution extends the following warranty coverage for electric Dirt bike and Quad components:

Battery Coverage: 6 months from the date of purchase.

Stomp Distribution guarantees the battery, encompassing any defects in materials and workmanship. In the event of battery failure within the stipulated warranty period, a replacement will be provided (All depleted batteries should be returned to Stomp Distribution for recycling). Diagnosis of a fault must be conducted by an authorized EBOX dealer.

Batteries will not be eligible for coverage if brake kill switches are removed or if the instructions outlined in the EBOX user manual are not adhered to.

Specifically, during periods of vehicle inactivity, it is essential to recharge the battery at least once a month until regular use is reinstated. Failure to turn off the power switch or neglecting to charge the product for an extended duration may result in the battery reaching a state where it is unable to retain a charge.

Motor, Controller, and Other Component Coverage: 6 months from the date of purchase.

Stomp Distribution provides a warranty for the motor, controller, and all other electric bike components, excluding wear and tear parts. This warranty covers defects in materials and workmanship. In the event of a failure of any of these components within the specified trade warranty period, replacement parts will be sent to be fitted by a qualified mechanic.

Warranty invalid if EBOX modified or upgraded in any way. This includes but not exclusive to:

• Disconnecting brake switches
• Bypassing BMS
• Battery voltage changes or battery changes
• Motor/controller changes
• Other electrical modifications
• Mechanical hardware changes suspension etc.

Warranty Exclusions: This warranty does not cover the following wear and tear parts unless there is a factory defect:

• Tyres
• Brake pads
• Brake discs
• Chain
• Sprocket
• Plastics
• Wheels
• Bearings
• Suspension
• Grips
• Seat

Damage caused by water exposure, including but not limited to submersion, immersion, or exposure to excessive moisture, is explicitly excluded from warranty coverage. This includes damage resulting from riding in heavy rain, submergence in bodies of water, or exposure to water during cleaning or maintenance.

Voltaic Warranty Coverage

Voltaic GENERAL LIMITED WARRANTY (This warranty applies to all new Voltaic products excluding parts, and accessories)

Your Voltaic product (“Product”) is warranted against defects in materials and workmanship for a period of 6 months from the date of original retail purchase (“Warranty Period”) when used in accordance with Voltaic's user manuals. Under this warranty, you will be able to direct your claims to Voltaic even in situations where you purchased the Voltaic Product from one of our authorized retailers. If a defect arises during the Warranty Period, Voltaic at its option will

1.  Repair or replace the Product at no charge using new parts or parts that are equivalent to new in performance and reliability or,
2.  provide replacement new parts or parts that are equivalent to new in performance and reliability.

The Voltaic 6 months Limited Warranty is a voluntary manufacturer’s warranty. This limited warranty does not cover normal wear and tear parts, bearings, tyres, tubes, chains, sprockets, cables or any damage, failure or loss caused by improper assembly, maintenance, storage or use of the Voltaic products. 

Warranty Exclusions:

This limited warranty will be void if this product is ever:

•    Used in a manner other than for recreation and transportation. 
•    Modified in anyway. 
•    Rented.
•    Used in wet conditions.

Please note: All claims made under the Voltaic 6 months Limited Warranty will be governed by the terms set out in this warranty document. Our warranty is a parts only warranty! It does not include labour. If the bike needs to be repaired by us or a Voltiac authorized dealer the bike needs to be returned to base/ place of purchase at the customer's cost. 

Vetra Powersports Warranty Coverage:

1. 30-Day Warranty on Workmanship Defects and Operational Issues Vetra Powersports Inc. provides a 30-day warranty, effective from the date of delivery, covering any defects in workmanship and operational issues with the unit.
2. 30-Day Warranty on Parts and OEM Accessories Vetra Powersports Inc. offers a 30-day warranty, effective from the date of delivery, for all parts and OEM accessories included with the unit.
3. 365-Day Warranty for Power System Components Vetra Powersports Inc. offers a 365-day warranty, effective from the date of delivery, on key power system components, including the motor, controller, and battery.

Warranty Exclusions

The Limited Warranty does not cover:

• Normal Wear Components: This includes, but is not limited to, brake components, seals, bearings, chains, suspension components, tires, rims, grips, and handlebars.
• Misuse or Abuse of the Product: This includes any damage caused by accidents, collisions, or general neglect.
• Alterations and Unauthorized Modifications: Any modifications to the factory wiring, installation of non-genuine Vetra parts, or use of the product in racing or competition will void this Limited Warranty.
• Improper Handling and Storage: Misuse in charging, discharging, or improperly storing the unit will also void this Limited Warranty.

Additional Terms:

• This Limited Warranty is non-transferable and is only valid for the original purchaser.
• Proof of purchase, such as the original receipt from Vetra Powersports Inc. or an authorized Vetra Powersports Inc. dealer, is required to claim the warranty.

Beachman '64 Limited Warranty

Coverage Periods: 

• Frame & Structural Components: 1 year from the original date of purchase.
• Drivetrain & Electrical Components (motor, controller, battery, wiring, throttle, and heads-up display): 1 year from the original date of purchase.
• Shocks & Brakes: 1 year from the original date of purchase.
• 12-Volt Electronics (lights, turn signals, horn, and other accessories): 30 days from the original date of purchase.

What’s Not Covered: 

• Normal wear and tear (tires, tubes, brake pads, grips, bulbs, etc.).
• Cosmetic damage (scratches, dents, paint chips).
• Damage caused by accidents, misuse, neglect, abuse, or improper storage.
• Damage caused during shipping or transportation (unless optional shipping coverage has been purchased separately by the customer).
• Modifications, customizations, or repairs not performed by Beachman or an authorized service provider.
• Damage caused by extreme weather, water submersion, salt exposure, or corrosive conditions.

Warranty Transferability:

The Beachman Limited Warranty may be transferred to a new owner under the following conditions:

1. A $250 warranty transfer fee is paid.
2. A full inspection is performed at a recognized Beachman service center or dealership.
3. A Warranty Transfer Form is completed with the new owner’s information, bike details, and attached photos of the bike taken at the point of inspection.
4. The warranty coverage period continues from the original purchase date — it does not reset or extend.

Warranty Service:

If a covered defect arises during the warranty period, Beachman will repair or replace the defective part at no cost to the customer. Customers are responsible for shipping the product to Beachman or an authorized service center unless otherwise arranged.

Limitations:

• Warranty coverage applies only with proof of purchase (or approved transfer).
• Warranty coverage continues only for the original term and does not extend after transfer.
• Beachman’s liability is limited solely to the repair or replacement of defective parts.
• This warranty does not cover incidental or consequential damages.

How to File a Warranty Claim: 

To initiate a warranty claim, contact Beachman at info@beachman.ca or call 416-604-1040. Please include proof of purchase (or warranty transfer approval), product details, and a description of the issue.

Beachman Address:

Beachman Motor Company Ltd. 
530 Keele Street, Unit 407
Toronto, Ontario, Canada M6N 3C9