Excellent help from cool knowledgeable person in service department. I was able to quickly trouble shoot the issue and order the part right then. Highly recommended!
Had no problem installing it, zero 10 X back up and running!
Ok, well you know these scooters are regarded and sold under different names but I have the actual original company uncool scooter that the zero 10x is copied from. These controllers from rev rides are ridiculous. They are 9 months older than my current ones, they weigh more and they made the scooter go 6 mph faster! The difference is insane! They assured me by the photos I sent them they would work and boy I was absolutely blown away by the difference. Even the battery is charging better and lasting longer even with the speed increase. It's nuts! Excellent service. Fantastic quality parts. Thank you very much, I will be back.
Mignon is always really great about answering the phone and helping to troubleshoot and promptly address any issues that arise. The controller was kind of a pain to swap out because there are a lot of wires to connect, but Mignon suggested taking a picture of the wire placement on the installed controller and then switching one wire at a time to ensure correct placement. His suggestion definitely made it easier to swap the controllers out!
REV Rides focuses on customer service like no other. Their past outstanding customer service reviews was the reason I purchased 3 family scooters from them in December 2020. Since then, Minon has far exceeded my expectations of true customer service. He is the most pleasant and knowledgeable person, and always spends whatever time I need walking me through things. I have never done business with a company easier to work with.